black screen - can't startup in safemode....is my only option to re-install windows 7???
We have been using Windows 7 for many many months - no issues - love it!
Then today - black screen with cursor is all I get. I tried several reboots - I get Windows Restarting and nothing....I tried many times to reboot in safemode and can't....no change.
Is my only option to re-install windows and risk losing everything???
Anwsers to the Problem black screen - can't startup in safemode....is my only option to re-install windows 7???
Why is my screen black when I start Windows 7?
References to Vista also apply to Windows 7.
Saving any needed data and re-installing Windows 7 might be the best option though here are a
You can save your files by putting the drive in another computer or an external drive case and then
backing them up.
Do so using several methods in a redundant manner.
Of course a real computer
shop or your System maker can help recover the files.
Can you access Safe Mode? Repeatedly tap F8 as you boot? If so you can try Control Panel
- Device Manager - Display Adapter - Double Click on - Driver tab - click UPDATE driver -
then Right Click on Device and UNINSTALL - REBOOT.
Another method to try to access the desktop (try in both regular Windows and Safe Mode)
is to CTRL + ALT + DEL and on Process Tab find EXPLORER.exe and END PROCESS on it -
then on Applications Tab - lower right - New Task - type in EXPLORER.exe .
Safe Mode is
reached by repeatedly tapping F8 as you boot up.
First check this thread in case its a simple one and if not come back to this thread.
Black screen issues are extremely tough to repair and any fix is usually on a hit or miss
That there is no information on a black screen like there is on a blue screen just
adds to the difficulty.
Often using a restore point nor startup repair will have any effect.
You can try a google to see suggested repairs some of which have worked however these
cover a wide field of efforts.
Here is a video of one fix.
Here is another fix
Do you have a Window 7 Disk? You can try System Restore from it.
If you do not have the
disks your system maker will sell them cheap.
Or try from Safe Mode if you can get
How to Do a System Restore in Windows 7
You can create a Recovery Disk or use someone else's same version (to do the System Restore
it only has to be bootable).
How to Create a Windows 7 System Repair Disc
These require the correct Vista Disks since you can't boot to Safe Mode.
Try Startup Repair -
What are the system recovery options in Windows 7?
How to Boot to the System Recovery Options in Windows 7
Try StartUp Repair from Recovery Options or a Windows 7 boot disk
How to Run a Startup Repair in Windows 7
Here are Google searches where several have found different solutions :
Vista Black Screen - check this one 1st
Vista Black Screen Solution
Vista Black Screen Fix
If needed and you can access regular Windows at all.
If nothing works you can do a repair installation.
How to Boot to the System Recovery Options in Windows 7
How to Do a Repair Install to Fix Windows 7
Another method that sometimes works : In the Command Prompt of a Vista boot disk type :
(type one line or copy and paste one line at a time and then hit enter -
do not type
parenthesis or BOLD)
cd c:\Windows\System32\winevt (there is a space between cd and C: )
ren Logs LogsOLD (there are spaces between ren and Logs and Logsold)
REBOOT to Windows
Hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
Another Safe way to Repair the Problem: black screen - can't startup in safemode....is my only option to re-install windows 7???:
How to Fix black screen - can't startup in safemode....is my only option to re-install windows 7??? with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Run it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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