aventail application always missing shortcut Tech Support

aventail application always missing shortcut

Dear Team,

Kindly need your help while we always found missing shortcut problem for Aventail Application.

we always do re-install the Aventail Application if we want use VPN Access.

Solutions to the Problem aventail application always missing shortcut

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Hi,
·        Have you made any changes to the computer prior to the issue?
·        Does this happen only with Aventail application or with other application as well?
·        Are you on the domain network?
·        Do you have any third party antivirus software installed on your computer?
Method 1: I would suggest you to temporarily disable the firewall and antivirus on your computer and check if it makes any difference:
Turn Windows Firewall on or off
http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off
Disable antivirus software
http://windows.microsoft.com/en-us/windows7/Disable-antivirus-software
Note: Turning off Windows Firewall and antivirus might make your computer (and your network, if you have one) more vulnerable to damage from worms or hackers.
Method 2: I would also suggest you to place the computer in clean boot and then install the application and check if it fixes the issue:
http://support.microsoft.com/kb/929135
Note: Follow the step 7 from the link to set the computer back to normal startup.

Manually editing the Windows registry to fix Error aventail application always missing shortcut

Caution: Unless you an advanced computer user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

• Click the Start button.
• Type "command" in the search box... DO NOT hit ENTER yet!
• While holding CTRL-Shift on your keyboard, hit ENTER.
• You will be prompted with a permission dialog box.
• Click Yes.
• A black box will open with a blinking cursor.
• Type "regedit" and hit ENTER.
• In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
• From the File menu, choose Export.
• In the Save In list, select the folder where you want to save the Windows Operating System backup key.
• In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
• In the Export Range box, be sure that "Selected branch" is selected.
• Click Save.
• The file is then saved with a .reg file extension.
• You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

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