Wednesday, March 30, 2016



I've just reinstalled Adobe ACROBAT v.8 for VISTA
When I double click and PDF file it opens fine.
When I go to print the file.
And as soon as press print.
I get a crash and asks me to restart the program.

This is what I get

Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version:
Application Timestamp: 4850eb76
Fault Module Name: Acrobat.dll
Fault Module Version:
Fault Module Timestamp: 4850e755
Exception Code: c0000005
Exception Offset: 0023c004
OS Version: 6.0.6001.
Locale ID: 3084
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
On the other hand I have a work around.
When I open Acrobat from the programs menu first and then
Open the pdf file afterwards
then the file will print fine

Keys to the Problem ACROBAT CRASHES when PRINTING

Download SmartPCFixer to Fix It (Free)

Hi there.

The error message you posted is related to Adobe version according to your post.
You stated you reinstalled and are using version 8.

I would make sure that any version you ARE NOT using is uninstalled so that your PDFs asscociate themselves to the correct version.
It looks like you may be having version conflict.

What version are you launching from the start menu?

Please let us know if we can be of further assistance.

Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Another Safe way to Fix the Problem: ACROBAT CRASHES when PRINTING:

How to Fix ACROBAT CRASHES when PRINTING with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.

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