Wednesday, September 7, 2016

Tech Support: can't access hotmail with windows 7 and ie8

can't access hotmail with windows 7 and ie8

since upgrading to windows 7 I cannot access my hotmail account using IE8.  Is this and issue with my upgrade...I can access messenger

Anwsers to the Problem can't access hotmail with windows 7 and ie8

Download Error Fixer (Free)

Here's the puzzler: Since you can access the account after starting IE8 32-bit in No Add-ons mode, you
should be able to do so after resetting IE Advanced settings (http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings) because the
Reset will disable or remove all of your Add-ons.
That being said, see if you can determine which of your Add-ons is causing the problem; use the following for guidance:
   Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 & IE8 in all OSS]
  
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
~~~~~~~~~~~~~~~~~~~
One final note: It may be that OneCare's "realtime protections" are disallowing the Reset from doing what it's supposed to do (i.e., OneCare will "undo" the changes when you reboot).
Post in this OneCare forum for assistance with that:

http://social.microsoft.com/Forums/en-US/onecaregeneral/threads 

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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