Tuesday, September 13, 2016

Troubleshoot:Cannot get a RDP connection from Windows 7 Ultimate to Windows server via web. RDP 6.0 not installed. Error

Cannot get a RDP connection from Windows 7 Ultimate to Windows server via web. RDP 6.0 not installed.

I can use Windows Vista and Windows XP to connect to server.  I use the web to access a website remotely without a problem.  Once I try to connect to a server or workstation with a remote desktop connection, the error appears that says Remote Desktop Protocol
6.0 is not installed.  I thought RDP 7.0 was backward-compatible.  What do I need to do to make the system work?

Anwsers to the Problem Cannot get a RDP connection from Windows 7 Ultimate to Windows server via web. RDP 6.0 not installed.

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Hi Melissa_C,
Welcome to Microsoft Answers community.
The issue you posted is related to windows server and would be better suited in the TechNet community.
Please visit the link below to find a community that will offer the best support.
http://social.technet.microsoft.com/Forums/en-US/category/windowsvistaitpro
Hope this information is helpful.
Thanks and Regards:
Umesh P - Microsoft Support

In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

  • Search "MSCONFIG" and Open.
  • Click on Boot Tab
  • Tick Safe Boot in Boot Option
  • Select Network.
  • Click Apply and OK.
  • Reboot your System.

Recommended Method to Repair the Problem: Cannot get a RDP connection from Windows 7 Ultimate to Windows server via web. RDP 6.0 not installed.:

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1. Download Error Fixer . Install it on your computer.  Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.

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